Deliveries and returns

The transport of your package

Packages are generally dispatched within 2 days after receipt of payment. The standard shipping method is Colissimo with tracking and drop-off without signature. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. They can contain a fixed part and a variable part according to the price or the weight of your order. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and you will have to pay the shipping costs for each of them. Special care is taken with all packages.

Packages are oversized and protected.

Shipping is free for all orders from 89 € ttc (in metropolitan France and excluding drugs)

Our choice for the environment with Colissimo

By choosing Colissimo, www.monpharmacienconseil.com has chosen a responsible delivery partner, Europe's leading voluntary carbon offset provider, which is committed to reducing its ecological footprint by aiming to achieve three objectives: to measure, to reduce CO2 emissions, in particular by optimising deliveries, and to offset the residual emissions by supporting projects in France and around the world.

in this way,www.monpharmacienconseil.com is committed on a daily basis to activities that are more respectful of the environment and contributes to more responsible consumption.

Learn more about this approach

To send, track and insure your parcels in 48 hours.

With Colissimo, you will be delivered in 48 hours with complete peace of mind anywhere in France, whether you are a private individual or a company.

Advantages

Speed: an indicative time of 48 hours in working days for shipments in metropolitan France (including its armed codes and Corsica) and Monaco. An indicative time of 4 days for shipments from metropolitan France to Andorra.

Simplicity: the parcel is deposited in the recipient's mailbox. If it cannot contain the parcel, a notice of pending delivery is left there.

Peace of mind: An integrated insurance covering the loss and damage of the shipment

Traceability: at any time, you can track your shipments on this site by entering your package number

Details :

Delays: 48h

Rates: ColiPoste

Proof of delivery : Yes

Notice of receipt (AR) : No

Weight up to : 20Kg

Delivery against signature : No

Internet tracking : Yes

COLISSIMO RATES without signature Metropolitan France

Once the parcel is prepared by us, it will be delivered to you within 48 hours, directly into your mailbox.

If your mailbox is not big enough and you are not at home, a notice will be left for you to choose a new delivery date on the Internet within 6 working days or to collect your parcel the next day at 3pm in the post office of your choice.

If you do not choose a delivery date, you will be able to collect your parcel from the post office of your choice within 15 days.

Weight up to (in kg) Price € incl. VAT
0,50 kg 6.90
1 6.90
2 6.90
3 10.05
5 12.35
7 14.65
10 18.05
15 20.85
20 29.25

COLISSIMO RATES with signature Metropolitan France

Once the parcel is prepared by us, it will be delivered to you within 48 hours and signed for. If you are absent, a notice of passage will be left for you to choose a new delivery date on the Internet within 6 working days or to collect your parcel the next day at 3pm in the post office of your choice.

If you do not choose a delivery date, you will be able to collect your parcel from the post office of your choice within 15 days.

Weight up to (in kg) Price € incl. VAT
0,50 kg 6.90
1 6.90
2 9.71
3 10.55
4 12.26
5 12.26
6 13.98
7 13.98
8 16.56
9 16.56
10 16.56
15 20.47
20 24.66

COLISSIMO RATES with signature DOM-TOM and INTERNATIONAL

Weight up to (in kg) Zone 1 (incl. VAT) Zone 2 (incl. VAT) Zone 3 (incl. VAT) Zone 4 (incl. VAT) Zone 5 (incl. VAT) Zone 6 (incl. VAT) Overseas 1 (incl. VAT) Overseas 2 (incl. VAT) United Kingdom (incl. VAT) United States (incl. VAT)
0,50 kg 8.58 € 9.86 10.98 16.16 26.59 34.33 20.46 27.69 14.76 31.59
1 10.48 12.54 13.66 19.25 29.40 40.39 24.82 33.07 17.44 34.40
2 11.22 14.03 15.26 20.93 40.31 55.46 31.72 48.67 18.93 45.31
3 12.04 14.94 16.64 22.74 51.22 70.84 38.64 66.49 19.84 56.22
4 12.85 15.76 18.32 25.15 58.69 85.91 44.08 80.28 20.66 63.69
5 13.60 16.61 20.03 29.93 62.65 98.77 50.36 95.76 21.51 67.65
6 14.35 17.42 26.38 33.56 80.09 113.47 59.36 115.05 22.32 85.09
7 15.10 18.35 27.88 37.91 92.71 128.30 66.26 128.86 23.25 97.71
8 15.85 19.14 29.28 43.19 102.72 143.02 70.18 141.20 24.04 107.72
9 16.61 19.94 30.68 46.25 107.05 158.06 76.78 156.68 24.84 112.05
10 17.38 20.77 32.08 49.99 112.39 172.78 83.40 172.15 25.67 117.39
15 21.67 25.25 40.01 66.77 164.56 239.40 118.20 260.76 30.15 169.56
20 25.98 29.62 47.83 77.92 180.23 307.48 146.13 327.84 34.52 185.23

ZONING

Zone 1: Germany, Belgium, Luxembourg, Netherlands.

Zone 2: Austria, Spain, Ireland, Italy, Portugal.

Zone 3: Denmark, Estonia, Hungary, Latvia, Lithuania, Poland, Czech Republic, Slovakia, Slovenia, Sweden, Switzerland.

Zone 4: Croatia, Finland, Greece, Iceland, Maghreb, Malta, Norway, Romania, Turkey, specific territories of Spain and Portugal, other Eastern European countries.

Zone 5: Australia, Canada, China, South Korea, Hong Kong, India, Israel, Japan, Russia, Singapore, Thailand, Vietnam.

Zone 6: Africa (excluding Maghreb), Americas (excluding USA and Canada), Middle East, other Asian countries, Oceania (excluding Australia).

Overseas 1: Guadeloupe (including Saint-Martin and Saint-Barthélemy), Martinique, French Guiana, Reunion Island, Mayotte, Saint Pierre and Miquelon.

Overseas 2: New Caledonia and its dependencies, French Polynesia, Wallis and Futuna, French Southern and Antarctic Lands.

Colissimo Collection points

Delivery at the post office, in Pickup relays & Pickup Station lockers

With Colissimo Point Retrait, you have a choice of several pick-up methods to recover your parcel

- At the Post Office, you can choose the establishment in which you wish to be delivered (without prior visit of your postman at home) among the 8 000 post offices available everywhere in France.

Once the parcel is prepared by us, it will be delivered within 48 hours and you will be informed of the availability of your parcel by SMS and e-mail. You can then come and collect it within 10 working days. After this period, your package will be returned to us.

Follow at any time the routing of your package on www.laposte.fr

- in a Pickup relay, you can choose one of the 15,000 local retailers in the Pickup network, near your home, your place of work or your holidays, to which you would like to have your parcel delivered

Once the parcel is prepared by us, it will be delivered to you within 48 hours and you will be informed of the availability of your parcel by SMS and e-mail. You can then collect it within 10 working days. After this period, your package will be returned to us.

Follow at any time the routing of your parcel on www.laposte.fr

- In a Pickup locker, you can choose one of the 500 automatic pickup lockers to have your parcel delivered. Located on your route (station, metro, car park, shopping centres...) they are accessible 7 days a week and 24 hours a day (except for lockers subject to the timetables of shopping centres and transport zones)

Once the parcel has been prepared by us, it will be delivered to you within 48 hours and you will be informed of the availability of your parcel by SMS and e-mail. The latter will specify your withdrawal codes allowing you to withdraw your package during 3 working days. After this period, your package will be returned to us.

Follow the progress of your parcel at any time on www.laposte.fr

Weight up to (in kg) Price € incl. VAT
1 4.90
2 7.50
3 8.35
5 10.07
7 11.80
10 14.38
15 18.29
20 22.50